Returns & Exchanges
Cable Melbourne is committed to providing quality products and a seamless shopping experience, offering returns or exchanges on full-priced items within 14 days of delivery. Please ensure all items are in their original condition, unworn, and with all tags attached to qualify for a refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Carefully place the items in their original packaging, ensuring all original garment tags and labels remain securely attached.
Affix Shipping Label
Print your generated pre-paid shipping label and attach it to the outside of your parcel, ensuring any previous delivery labels are covered.
Drop Off and Track
Hand your parcel to any Australia Post outlet and retain your tracking receipt; your refund will be processed once the items pass quality inspection at our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing